Minnesotan as a Second Language

Tuesday, October 26, 2010

I'm pretty into language, and I'm obviously into New York, and I live in Minnesota, and . . .

Well, for a million reasons -- not the least of which is that it actually come close to fitting in with the alleged theme of this blog -- I have decided to compile a list of differences between everyday interactions, here in Minnesota, and back in the tri-state area. (That means New York City and its suburbs in New York, New Jersey, and Connecticut.) For our first installment, we will visit the most popular coffee shops in each area: Caribou and Starbucks.


In Minnesota, the Caribou cashier will greet you, and actually smile and listen to your reply to "How are you doing today?"

In New York, the Starbucks cashier might make eye contact when she asks what you want: "Can I help you?" If she says "How are you?" it just means "What do you want?", and if you reply and ask how she is doing, you will get a vacant stare in response.

In Minnesota, the cashier will then ask you if "you need anything else today?" She might tell you how nice/cold/rainy/hot out it is, and that the football game will be on later, and perhaps you plan to watch?

In New York, the cashier will, while writing on your cup, say, "That it?"

In Minnesota, after you pay, the cashier will ask if "you need a receipt at all?" ("At all?" What does that mean, anyway? Am I supposed to say, "I need it just a tiny bit"?) She will suggest you have a great rest of the day, and perhaps stay cool/dry/warm/inside/outside.

In New York, the cashier will put the receipt in your hand with your change in such a way that the change will fall from your hand and roll off the counter. She will say "sorry" and turn to the next customer while you try to get the coins that are rolling around the store.

In Minnesota, after you take your change, no one will make a move to order until you've put everything in its proper wallet or pocket or zippered bag compartment and moved completely out of the way. While they wait, they will smile and look at you. It will make you nervous.

In New York, the moment you have your change (or are scrambling for it all over the shop), the next person will start right in, often before being asked, leaning across and in front of you if necessary: "Yeah, lemme get a double nonfat latte in two cups . . ." It will make you nervous.

Comments (14)

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In Soviet Minnesota, coffee sips you!

- Yakov
I wrote a paper in college on how customers treated baristas at starbucks. In the tri state area. Spoiler: like crap.
1 reply · active 753 weeks ago
As the New Radicals once said, You get what you give, and you being a Minnesota transplant probably weren't expecting such behavior, but the groundwork for that relationship had been established long before you showed up.
You have captured us, totally true.
Well, ya know, in the Starbucks here in rural Wisconsin, they know my name; the baristas hang out during their breaks; we talk books and careers; and we even email.
So, yah, sure, you betcha: must be sumthin' in de water, donchaknow.
And ya know what they say about them Minnesotans, too: "Minnesota-nice, Minnesota-ice." At least, that's what they say in Wisconsin.
1 reply · active less than 1 minute ago
Before moving out here, I had no idea that "Minnesota nice" was a kind of a jab, not a compliment.
i was already paranoid about moving quickly and getting out of people's way even before i moved to nyc, so the transition wasn't difficult. i also like that there's less small talk, but it's not that people aren't nice. if you have a question they're very friendly and helpful, they just don't bother you with unnecessary chatter.

i HAVE noticed that new yorkers say 'to stay or to go' instead of 'for here or to go" but in general, i haven't seen major differences in niceness/rudeness compared to minnesota.
2 replies · active 752 weeks ago
Very true. I think the occasional barista is having a bad day and won't suffer fools (like me when I drop my change), but mostly yeah, it's the efficiency of the transaction I'm talking about, and that I miss.
that efficiency is a really great thing for introverts. it's like there's an unspoken social contract that people just don't bother each other unless it's necessary, and if there is a problem you just get it out in the open. it's less confusing and awkward. having such a dense population means that people have to figure out how to live with each other efficiently. i really like that. it's the perfect environment for someone who is an introvert but really enjoys being around people, if that makes sense.
I wonder, then, if service jobs are evaluated differently. I feel like here it's SUPER important that a barista is cheery and chatty and needs to ask if they want anything else. "Are you sure you wouldn't want to try our pumpkin cream cheese muffin?" is something her boss told her to ask customers to boost sales/obesity. A barista that says "what do you want?" might get fired here for seeming rude.
But I digress. I don't mind the efficiency of the transaction. Everyone has somewhere to be with some sort of sense of urgency all the time. If a barista isn't going to talk to me about the weather I'm quite OK with that.
I don't even like to pay in cash anyway because I end up dropping all my coins adorably and spilling my coffee like I'm in You Got Mail or something.
1 reply · active 752 weeks ago
Oh, I definitely get the impression that the baristas are instructed to recommend that cranberry scone, and right they are; it's damn good.

My reason for not paying with cash: people will judge me based on the condition of my bills (ie, tattered, thin, folded wrong, and/or torn).
I totally appreciated this post, Steve! I have to admit I would be that barista complicating things by asking lots of irrelevant ques (I also participate in the VERY long goodbyes). I'm also someone who takes a 'maybe' as a 'no' and gets really flustered when my non - answer isn't understood as a rejection. Ah, Minnesota as a first language.

Also, love the threaded comments!
I'm an East Coast transplant, fourteen years now, first to North Dakota, then Minnesota. You get used to it. Now, NY seems loud and fast and dirty dirty dirty.
1 reply · active less than 1 minute ago
Oh, I hope I don't get used to it! I kinda thrive on feeling like an outsider. Always have!

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